Are there contagion effects in information technology and business process outsourcing?

• Main Authors: MANN, Arti, KAUFFMAN, Robert J., HAN, Kunsoo, NAULT, Barrie R.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2011
• Subjects: Business processes; Contagion effects; Economic analysis; Influence models; IT services; Outsourcing; S-curve flexible models; Databases and Information Systems; Management Information Systems
• Online Access: https://ink.library.smu.edu.sg/sis_research/3230; https://ink.library.smu.edu.sg/context/sis_research/article/4232/viewcontent/8539914.pdf
• Institution: Singapore Management University

We model the diffusion of IT outsourcing using announcements about IT outsourcing deals. We estimate a lognormal diffusion curve to test whether IT outsourcing follows a pure diffusion process or there are contagion effects involved. The methodology permits us to study the consequences of outsourcin...