Extracting implicit suggestions from students’ comments: A text analytics approach

At the end of each course, students are required to give feedback on the course and instructor. This feedback includes quantitative rating using Likert scale and qualitative feedback as comments. Such qualitative feedback can provide valuable insights in helping the instructor enhance the course con...

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Bibliographic Details
Main Authors: SHANKARARAMAN, Venky, GOTTIPATI, Swapna, LIN, Jeff Rongsheng, GAN, Sandy
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2017
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Online Access:https://ink.library.smu.edu.sg/sis_research/3833
https://ink.library.smu.edu.sg/context/sis_research/article/4835/viewcontent/Sugestions_ICCE_2017_Camera_V1.pdf
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Institution: Singapore Management University
Language: English