Designing and evaluating business process models: An experimental approach

This paper presents an experimental approach to compare the performance of alternative business process designs. We use an example case of an electronic group buying setting to demonstrate how our approach can be applied in practice. More specifically, we chose a standard business process, the sales...

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Bibliographic Details
Main Authors: YU, Yuecheng Martin, PELAEZ, Alexander, LANG, Karl R.
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2016
Subjects:
Online Access:https://ink.library.smu.edu.sg/sis_research/5907
https://ink.library.smu.edu.sg/context/sis_research/article/6903/viewcontent/101007_2Fs10257_014_0257_0.pdf
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Institution: Singapore Management University
Language: English