Designing and evaluating business process models: An experimental approach
This paper presents an experimental approach to compare the performance of alternative business process designs. We use an example case of an electronic group buying setting to demonstrate how our approach can be applied in practice. More specifically, we chose a standard business process, the sales...
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Main Authors: | YU, Yuecheng Martin, PELAEZ, Alexander, LANG, Karl R. |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2016
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Subjects: | |
Online Access: | https://ink.library.smu.edu.sg/sis_research/5907 https://ink.library.smu.edu.sg/context/sis_research/article/6903/viewcontent/101007_2Fs10257_014_0257_0.pdf |
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Institution: | Singapore Management University |
Language: | English |
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