Automating app review response generation based on contextual knowledge

Automating app review response generation based on contextual knowledge

User experience of mobile apps is an essential ingredient that can influence the user base and app revenue. To ensure good user experience and assist app development, several prior studies resort to analysis of app reviews, a type of repository that directly reflects user opinions about the apps. Ac...

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Bibliographic Details
Main Authors: GAO, Cuiyun, ZHOU, Wenjie, XIA, Xin, LO, David, XIE, Qi, LYU, Michael R.
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2022
Subjects:
User reviews
retrieved responses
app descriptions
pointer-generator network
Databases and Information Systems
OS and Networks
Software Engineering
Online Access:https://ink.library.smu.edu.sg/sis_research/7668
https://ink.library.smu.edu.sg/context/sis_research/article/8671/viewcontent/2010.06301.pdf
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Institution: Singapore Management University
Language: English

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https://ink.library.smu.edu.sg/sis_research/7668
https://ink.library.smu.edu.sg/context/sis_research/article/8671/viewcontent/2010.06301.pdf

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