Automating app review response generation based on contextual knowledge
User experience of mobile apps is an essential ingredient that can influence the user base and app revenue. To ensure good user experience and assist app development, several prior studies resort to analysis of app reviews, a type of repository that directly reflects user opinions about the apps. Ac...
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| Main Authors: | , , , , , |
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| Format: | text |
| Language: | English |
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Institutional Knowledge at Singapore Management University
2022
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| Online Access: | https://ink.library.smu.edu.sg/sis_research/7668 https://ink.library.smu.edu.sg/context/sis_research/article/8671/viewcontent/2010.06301.pdf |
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| Institution: | Singapore Management University |
| Language: | English |