Fraud detection in online consumer reviews
Increasingly, consumers depend on social information channels, such as user-posted online reviews, to make purchase decisions. These reviews are assumed to be unbiased reflections of other consumers' experiences with the products or services. While extensively assumed, the literature has not te...
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| Main Authors: | , , |
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| Format: | text |
| Language: | English |
| Published: |
Institutional Knowledge at Singapore Management University
2011
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/sis_research/8213 https://ink.library.smu.edu.sg/context/sis_research/article/9216/viewcontent/Fraud_detection_in_online_consumer_reviews.pdf |
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| Institution: | Singapore Management University |
| Language: | English |