Harnessing technology to improve the consumer experience

Professor Guo Zhiling is studying the impact of information technology on consumer behaviour and business strategy. See the papers: Assessing the impact of recommendation agents on on-line consumer unplanned purchase behavior Assessing the moderating effect of consumer product knowledge and online...

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Bibliographic Details
Main Author: Singapore Management University
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2017
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Online Access:https://ink.library.smu.edu.sg/smu_research/7
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1004&context=smu_research
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Institution: Singapore Management University
Language: English