Harnessing technology to improve the consumer experience

Professor Guo Zhiling is studying the impact of information technology on consumer behaviour and business strategy. See the papers: Assessing the impact of recommendation agents on on-line consumer unplanned purchase behavior Assessing the moderating effect of consumer product knowledge and online...

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Main Author: Singapore Management University
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2017
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Online Access:https://ink.library.smu.edu.sg/smu_research/7
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1004&context=smu_research
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spelling sg-smu-ink.smu_research-10042018-03-23T00:55:08Z Harnessing technology to improve the consumer experience Singapore Management University Professor Guo Zhiling is studying the impact of information technology on consumer behaviour and business strategy. See the papers: Assessing the impact of recommendation agents on on-line consumer unplanned purchase behavior Assessing the moderating effect of consumer product knowledge and online shopping experience on using recommendation agents for customer loyalty 2017-01-01T08:00:00Z text application/pdf https://ink.library.smu.edu.sg/smu_research/7 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1004&context=smu_research http://creativecommons.org/licenses/by-nc-nd/4.0/ Research@SMU: Connecting the Dots eng Institutional Knowledge at Singapore Management University Computer Sciences Technology and Innovation
institution Singapore Management University
building SMU Libraries
country Singapore
collection InK@SMU
language English
topic Computer Sciences
Technology and Innovation
spellingShingle Computer Sciences
Technology and Innovation
Singapore Management University
Harnessing technology to improve the consumer experience
description Professor Guo Zhiling is studying the impact of information technology on consumer behaviour and business strategy. See the papers: Assessing the impact of recommendation agents on on-line consumer unplanned purchase behavior Assessing the moderating effect of consumer product knowledge and online shopping experience on using recommendation agents for customer loyalty
format text
author Singapore Management University
author_facet Singapore Management University
author_sort Singapore Management University
title Harnessing technology to improve the consumer experience
title_short Harnessing technology to improve the consumer experience
title_full Harnessing technology to improve the consumer experience
title_fullStr Harnessing technology to improve the consumer experience
title_full_unstemmed Harnessing technology to improve the consumer experience
title_sort harnessing technology to improve the consumer experience
publisher Institutional Knowledge at Singapore Management University
publishDate 2017
url https://ink.library.smu.edu.sg/smu_research/7
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1004&context=smu_research
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