Escalation and De-Escalation of Commitment to Information Systems Projects: Insights from an Approach-Avoidance Process Model

• Main Authors: PAN, Gary, PAN, Shan Ling
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2006
• Subjects: Escalation and de-escalation of commitment to information system projects; punctuated equilibrium process model; approach-avoidance theory; case study; Accounting; Management Information Systems
• Online Access: https://ink.library.smu.edu.sg/soa_research/646; https://ink.library.smu.edu.sg/context/soa_research/article/1645/viewcontent/ChanG_2006_ICIS_EscalationITProjects.pdf
• Institution: Singapore Management University

We view escalation and de-escalation of commitment as processes involving recurring instances of approach-avoidance conflict. This paper outlines an approach-avoidance process model for describing and analyzing escalation and de-escalation of commitment in information systems projects. In the model,...