Implementing Global Information Technology Product in a Localized Context: An Exploratory Study of ERP System Implementation in China

This multiple-case study examines the phenomenon of implementing a global information technology product in a localized context. The study attempts to explore issues related to the localization experience encountered by ERP adopters in China. Specifically, the paper explores ERP system implementatio...

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Main Authors: PAN, Gary Shan Chi, PAN, Shan Ling, CHEN, Adela, Flynn, Donal
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Language:English
Published: Institutional Knowledge at Singapore Management University 2003
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Online Access:https://ink.library.smu.edu.sg/soa_research/732
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spelling sg-smu-ink.soa_research-17312010-09-22T15:00:06Z Implementing Global Information Technology Product in a Localized Context: An Exploratory Study of ERP System Implementation in China PAN, Gary Shan Chi PAN, Shan Ling CHEN, Adela Flynn, Donal This multiple-case study examines the phenomenon of implementing a global information technology product in a localized context. The study attempts to explore issues related to the localization experience encountered by ERP adopters in China. Specifically, the paper explores ERP system implementation in five organizations in China. Despite its potential, ERP is considered one of the most difficult systems to implement to date. The risk of implementing an ERP package in China is even higher due to the relatively backward, nonstandard management mechanisms and business processes operating in this environment. Taking into account these weaknesses, this paper argues that BPR could play a significant role in ERP deployment. As the concept of ERP is still new to Chinese enterprises, it is natural that relatively few organizations were found to have carried out BPR as a preparatory step for ERP implementation. By developing an understanding of the importance of BPR, we derive five important findings based on the case studies. These comprise what literature suggests as key issues for an ERP implementation and integrate what our research revealed as essential issues for organizations implementing a global IT product in a localized context. 2003-07-01T07:00:00Z text https://ink.library.smu.edu.sg/soa_research/732 Research Collection School Of Accountancy eng Institutional Knowledge at Singapore Management University Enterprise resource planning systems business process reengineering developing countries multiple case study and global product. Accounting Management Information Systems
institution Singapore Management University
building SMU Libraries
continent Asia
country Singapore
Singapore
content_provider SMU Libraries
collection InK@SMU
language English
topic Enterprise resource planning systems
business process reengineering
developing countries
multiple case study and global product.
Accounting
Management Information Systems
spellingShingle Enterprise resource planning systems
business process reengineering
developing countries
multiple case study and global product.
Accounting
Management Information Systems
PAN, Gary Shan Chi
PAN, Shan Ling
CHEN, Adela
Flynn, Donal
Implementing Global Information Technology Product in a Localized Context: An Exploratory Study of ERP System Implementation in China
description This multiple-case study examines the phenomenon of implementing a global information technology product in a localized context. The study attempts to explore issues related to the localization experience encountered by ERP adopters in China. Specifically, the paper explores ERP system implementation in five organizations in China. Despite its potential, ERP is considered one of the most difficult systems to implement to date. The risk of implementing an ERP package in China is even higher due to the relatively backward, nonstandard management mechanisms and business processes operating in this environment. Taking into account these weaknesses, this paper argues that BPR could play a significant role in ERP deployment. As the concept of ERP is still new to Chinese enterprises, it is natural that relatively few organizations were found to have carried out BPR as a preparatory step for ERP implementation. By developing an understanding of the importance of BPR, we derive five important findings based on the case studies. These comprise what literature suggests as key issues for an ERP implementation and integrate what our research revealed as essential issues for organizations implementing a global IT product in a localized context.
format text
author PAN, Gary Shan Chi
PAN, Shan Ling
CHEN, Adela
Flynn, Donal
author_facet PAN, Gary Shan Chi
PAN, Shan Ling
CHEN, Adela
Flynn, Donal
author_sort PAN, Gary Shan Chi
title Implementing Global Information Technology Product in a Localized Context: An Exploratory Study of ERP System Implementation in China
title_short Implementing Global Information Technology Product in a Localized Context: An Exploratory Study of ERP System Implementation in China
title_full Implementing Global Information Technology Product in a Localized Context: An Exploratory Study of ERP System Implementation in China
title_fullStr Implementing Global Information Technology Product in a Localized Context: An Exploratory Study of ERP System Implementation in China
title_full_unstemmed Implementing Global Information Technology Product in a Localized Context: An Exploratory Study of ERP System Implementation in China
title_sort implementing global information technology product in a localized context: an exploratory study of erp system implementation in china
publisher Institutional Knowledge at Singapore Management University
publishDate 2003
url https://ink.library.smu.edu.sg/soa_research/732
_version_ 1770568980650524672