Keeping investors onboard: A corporate social responsibility crisis response framework

There is evidence to suggest that managers use CSR reporting as a means to manage their firms’ CSR reputations. In this study, I jointly examine CSR reputation and CSR crisis response in the context of CSR crises, and how they can influence investor judgments and decision making. In particular, in t...

Full description

Saved in:
Bibliographic Details
Main Author: GOH, Clarence
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2018
Subjects:
Online Access:https://ink.library.smu.edu.sg/soa_research/1774
https://ink.library.smu.edu.sg/context/soa_research/article/2801/viewcontent/Goh2018.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
Institution: Singapore Management University
Language: English
id sg-smu-ink.soa_research-2801
record_format dspace
spelling sg-smu-ink.soa_research-28012020-02-28T05:48:41Z Keeping investors onboard: A corporate social responsibility crisis response framework GOH, Clarence There is evidence to suggest that managers use CSR reporting as a means to manage their firms’ CSR reputations. In this study, I jointly examine CSR reputation and CSR crisis response in the context of CSR crises, and how they can influence investor judgments and decision making. In particular, in the context of CSR crises, I build on situational crisis communication theory to develop a CSR crisis response framework which managers can use to examine and understand how specific types of CSR crises can influence their firm’s CSR reputations, which can in turn influence investor judgments and decision making. Following from that, I also specify three CSR crisis response strategies that managers can employ to manage their firms’ CSR reputations 2018-04-01T07:00:00Z text application/pdf https://ink.library.smu.edu.sg/soa_research/1774 https://ink.library.smu.edu.sg/context/soa_research/article/2801/viewcontent/Goh2018.pdf http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection School Of Accountancy eng Institutional Knowledge at Singapore Management University Corporate social responsibility crisis investor judgment Accounting Business Law, Public Responsibility, and Ethics
institution Singapore Management University
building SMU Libraries
continent Asia
country Singapore
Singapore
content_provider SMU Libraries
collection InK@SMU
language English
topic Corporate social responsibility
crisis
investor judgment
Accounting
Business Law, Public Responsibility, and Ethics
spellingShingle Corporate social responsibility
crisis
investor judgment
Accounting
Business Law, Public Responsibility, and Ethics
GOH, Clarence
Keeping investors onboard: A corporate social responsibility crisis response framework
description There is evidence to suggest that managers use CSR reporting as a means to manage their firms’ CSR reputations. In this study, I jointly examine CSR reputation and CSR crisis response in the context of CSR crises, and how they can influence investor judgments and decision making. In particular, in the context of CSR crises, I build on situational crisis communication theory to develop a CSR crisis response framework which managers can use to examine and understand how specific types of CSR crises can influence their firm’s CSR reputations, which can in turn influence investor judgments and decision making. Following from that, I also specify three CSR crisis response strategies that managers can employ to manage their firms’ CSR reputations
format text
author GOH, Clarence
author_facet GOH, Clarence
author_sort GOH, Clarence
title Keeping investors onboard: A corporate social responsibility crisis response framework
title_short Keeping investors onboard: A corporate social responsibility crisis response framework
title_full Keeping investors onboard: A corporate social responsibility crisis response framework
title_fullStr Keeping investors onboard: A corporate social responsibility crisis response framework
title_full_unstemmed Keeping investors onboard: A corporate social responsibility crisis response framework
title_sort keeping investors onboard: a corporate social responsibility crisis response framework
publisher Institutional Knowledge at Singapore Management University
publishDate 2018
url https://ink.library.smu.edu.sg/soa_research/1774
https://ink.library.smu.edu.sg/context/soa_research/article/2801/viewcontent/Goh2018.pdf
_version_ 1770574504036139008