Fairness: Processes are as Important as Outcomes

• Main Author: CHAN, David
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2011
• Subjects: Singapore; fairness; process fairness; outcome fairness; government policy; Asian Studies; Inequality and Stratification; Leadership Studies; Psychology
• Online Access: https://ink.library.smu.edu.sg/soss_research/1033; https://ink.library.smu.edu.sg/context/soss_research/article/2289/viewcontent/ST_20111109_1.pdf
• Institution: Singapore Management University

People are sensitive to the fairness of decisions made or the treatment they receive. Research in work contexts has shown that it is important for processes like personnel selection, performance appraisal and compensation to be perceived as fair, because fairness perceptions influence how people rea...