A toolkit to deal with negative reactions in the Covid-19 crisis

Understanding our own and others’ biases helps us respond better to difficult situations. Adopt what I call the 3Rs approach - refrain, reflect and resolve, to deal with negative events and manage our negative gut emotions and reactions.

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Bibliographic Details
Main Author: CHAN, David
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2020
Subjects:
Online Access:https://ink.library.smu.edu.sg/soss_research/3193
https://ink.library.smu.edu.sg/context/soss_research/article/4450/viewcontent/Toolkit_Covid_ST_2020_04_25_av.pdf
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Institution: Singapore Management University
Language: English
Description
Summary:Understanding our own and others’ biases helps us respond better to difficult situations. Adopt what I call the 3Rs approach - refrain, reflect and resolve, to deal with negative events and manage our negative gut emotions and reactions.