A toolkit to deal with negative reactions in the Covid-19 crisis
Understanding our own and others’ biases helps us respond better to difficult situations. Adopt what I call the 3Rs approach - refrain, reflect and resolve, to deal with negative events and manage our negative gut emotions and reactions.
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Format: | text |
Language: | English |
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Institutional Knowledge at Singapore Management University
2020
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Online Access: | https://ink.library.smu.edu.sg/soss_research/3193 https://ink.library.smu.edu.sg/context/soss_research/article/4450/viewcontent/Toolkit_Covid_ST_2020_04_25_av.pdf |
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Institution: | Singapore Management University |
Language: | English |