Judgment and decision making in teams

• Main Authors: PARK, Grace, HINSZ, Verlin B.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2019
• Subjects: Team decision-making; group judgement; team judgement; group decision; team decision; Industrial and Organizational Psychology; Organizational Behavior and Theory
• Online Access: https://ink.library.smu.edu.sg/soss_research/3631
• Institution: Singapore Management University

As organizationsincreasingly adopt team-based systems, team judgment and decision making areoften preferred ways of making decisions compared to individual decisionmaking. Teams are considered to have a greater potential to make a higher qualitydecision compared to individuals because teams can utilize a larger pool ofinformation, team members can correct each other’s error, and team discussioncan facilitate team processes that enhance team outcomes such as learning. Teamjudgment and decision making, however, is known to be subject to potentialpitfalls such as polarization, common knowledge bias, and conformity pressures.Team judgment and decisionmaking can be understood from an information processing perspective in which informationdistributed among team members and interaction dynamics among team members (i.e.,discussion, deliberation) determine the mechanisms whereby distributedinformation is expressed, elaborated, and influences the ultimate team decisionor judgment (Hinsz, Tindale, & Vollrath, 1997). Accordingly,studies on team judgment and decision making focus on processes whereby teammembers reach a team decision or judgment and the different factors that couldmake the team processes more effective. The current review is based on previousstudies of team judgment and decision making reflecting the general trends and briefsummary of the findings. The current review attempts to balance its emphasis byhaving topics that are interest to academics as well as practitioners of team judgmentand decision making. Those readers whoare interested in teams and team performance in general could also take a lookat topics that are covered under existing reviews such as decision-making,small groups, team creativity, and leadership, as they also discuss findingsrelevant to team judgment and decision making.