Why citizens engage in co-production: A theoretical framework and experimental evidence

• Main Authors: LEE, Seulki, NA, Chongmin
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2024
• Subjects: co-production; instrumental motivation; normative motivation; public service motivation; survey experiment; Asian Studies; Civic and Community Engagement; Public Affairs, Public Policy and Public Administration
• Online Access: https://ink.library.smu.edu.sg/soss_research/3865; https://ink.library.smu.edu.sg/context/soss_research/article/5123/viewcontent/WhyCitizensEngageCo_Production_av.pdf
• Institution: Singapore Management University

Co-production has been embraced as a robust strategy to improve service quality and create public value. Despite growing interest in citizens’ motivations to engage in co-production, there remain some major gaps in the literature. This study proposes a theoretical framework of factors that influence...