Prioritising customer-focused KPIs for home furniture delivery and assembly service using AHP: A case study of a multinational company in Thailand
Nowadays, e-commerce is growing continuously. This has resulted in a significant demand for last-mile delivery services in various business sections to deliver goods to customer homes. For a retail home furnishings business, the last-mile delivery service for this business is specific and different...
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| Format: | Article |
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2023
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| Online Access: | https://repository.li.mahidol.ac.th/handle/123456789/84247 |
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| Institution: | Mahidol University |