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Ismail, Nor Alina
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Ismail, Nor Alina
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Ismail, Nor Alina
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The effect of E-CRM features on customers satisfaction for airline e-ticket services in Malaysia
by
Ismail
,
Nor
Alina
,
Hussin, Husnayati
Published 2016
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2
Perception on E-CRM features for airline websites in Malaysia: some empirical evidence
by
Ismail
,
Nor
Alina
,
Hussin, Husnayati
Published 2015
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3
E-CRM features in the context of airline e-ticket purchasing: a conceptual framework
by
Ismail
,
Nor
Alina
,
Hussin, Husnayati
Published 2013
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4
Perception on E-CRM features for airline websites in Malaysia: Some empirical evidence
by
Ismail
,
Nor
Alina
,
Hussin, Husnayati
Published 2015
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