Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce Relationships: A Longitudinal Exploration

by KIM, Dan J., FERRIN, Donald L., RAO, H. Raghav
Published 2008

A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents

by KIM, Dan J., FERRIN, Donald L., RAO, H. Raghav
Published 2008

An Investigation of Consumer Online Trust and Purchase, Re-Purchase Intentions

by KIM, Dan J., FERRIN, Donald L., Rao, H. Raghav
Published 2003

A Study of the Effect of Consumer Trust on Consumer Expectations and Satisfaction: The Korean Experience

by KIM, Dan J., FERRIN, Donald L., RAO, H. Raghav
Published 2003

Antecedents of Consumer Trust in B-to-C Electronic Commerce

by KIM, Dan J., FERRIN, Donald L., Rao, H. Raghav
Published 2003

Trust, Risk, and Benefit in Electronic Commerce: What Are the Relationships?

by KIM, Dan J., LEE, Ki-Young, LEE, Doohwang, FERRIN, Donald L., RAO, H. Raghav
Published 2003