A WARRANTY SERVICING STRATEGY FOR A PRODUCT USED INTERMITTENTLY
Durable products, as electronic appliances and automobiles, are sold with a warranty. Selling a product with warranty causes additional costs to the manufacturer to rectify the failed product under warranty. Three ways that can be used to reduce the warranty costs are improving product reliability,...
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Main Author: | D. SITANIA (NIM: 23407029); Pembimbing: Prof. Dr. Bermawi P. Iskandar, FARIDA |
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Format: | Theses |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/15639 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |
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