FACTORS AFFECTING CUSTOMER’S PERCEPTION OF SERVICE QUALITY: COMPARING DIFFERENCES AMONG COUNTRIES - Case study: Beauty salons in Bandung and Tokyo -

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Bibliographic Details
Main Author: NAKASHIMA (29009701), KEIKO
Format: Theses
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/16218
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Institution: Institut Teknologi Bandung
Language: Indonesia