FACTORS AFFECTING CUSTOMER̉̉S PERCEPTION OF SERVICE QUALITY: COMPARING DIFFERENCES AMONG COUNTRIES - Case study: Beauty salons in Bandung and Tokyo -
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Format: | Theses |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/16218 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |