AN INVESTIGATION OF DETERMINANTS AFFECTING CUSTOMER SATISFACTION AND CUSTOMER RETENTION OF ONLINE FOOD PRODUCT SHOPPING IN INDONESIA: A CASE OF MOOSCIOUS GREEK YOGURT

Mooscious is a local culinary brand from Bandung, West Java, Indonesia. Mooscious produces natural Greek yogurt using fresh milk and fruits without any thickener agent, added preservatives and additives nor food coloring. Starting in early 2015, Mooscious focuses its channel on online platform Insta...

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Bibliographic Details
Main Author: Emily / 29116016, Felicia
Format: Theses
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/27273
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Institution: Institut Teknologi Bandung
Language: Indonesia