CUSTOMER EXPERIENCE, SATISFACTION, AND SERVICE QUALITY OF LUXURY HOTELS IN BALI

The tourism sector of Indonesia is flourishing .Bali has the biggest proportion of tourists compared to other province in Indonesia, thus making Bali as the most prosperous tourism in Indonesia . This is indicated with a total growth in foreign and domestic arrival of 12,92 percent from 2017 until 2...

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Bibliographic Details
Main Author: Valeda Mirabel, Aurellia
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/39002
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Institution: Institut Teknologi Bandung
Language: Indonesia