FACTORS INFLUENCING THE USER ACCEPTANCE OF KAI ACCESS

PT Kereta Api Indonesia (PT KAI), the only operator of railway in Indonesia, has official mobile ticketing application, namely KAI Access. PT KAI expects the application to help converting the offline customers to online customers. In the long term, it is expected to acquire all online customers. Bu...

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Bibliographic Details
Main Author: RINALDO PANDAONI MATONDANG, MARTOHAP
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/43014
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Institution: Institut Teknologi Bandung
Language: Indonesia

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