LOYALTY PROGRAM BASED ON POINT BANK BCU A STRATEGY TO INCREASE AWARENESS OF CUSTOMER LOYALTY PROGRAM CASE STUDY IN PT. BANK BCU (PERSERO), TBK

Loyalty Program is a marketing strategy that comes with an offering of reward with the goal to securing customer loyalty to a retailer Achieving rewards is related with how much customer spending on products or services, so this type of programs are also called frequent purchase programs or reward...

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Bibliographic Details
Main Author: Suyono Marpaung, Samuel
Format: Theses
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/46299
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Institution: Institut Teknologi Bandung
Language: Indonesia