THE INFLUENCE OF EMOTIONAL BRANDING TO CUSTOMER LOYALTY: A QUALITATIVE ASSESSMENT

Nowadays, Businesses or brands collaborate with their customers to fulfill their desires and aspirations. The cosmetic industry in Indonesia is competing to create a product and service which are demanded by customers. It means that the competition within cosmetic industry will continue to grow m...

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Bibliographic Details
Main Author: Dinda Fresiana, Anisa
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/49523
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Institution: Institut Teknologi Bandung
Language: Indonesia