STUDY WAYFINDING OF PASSENGER FACTORS IN KM. SINABUNG PT PELNI TYPE 2000 PAX

• Main Author: Afif Firas, Muhammad
• Format: Theses
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/53993
• Institution: Institut Teknologi Bandung

KM. Sinabung PT. PELNI is a sea transportation facility that connects Java Island and Eastern Indonesia Region. One of the activities in KM. Sinabung is embarkation, which is the process of entering passengers onto the ship. Based on the results of observations, there is a crowd and physical contact on the circulation path caused by passengers who are confused in determining the way to the room or bed. This raises comfort problems for passengers. This study aims to determine the relationship between the spatial organization and human factors on wayfinding in KM. Sinabung during the embarkation process. Wayfinding or direction-finding in a ship is influenced by the complexity of space, internal human factors, and available information. The method used in this research is qualitative. Data collection was carried out through environmental observation, passenger observation, literature study, and distribution of questionnaires to 103 respondents. Comparative analysis was carried out in comparing data with Kevin Lynch's theory, standard marker system, and comparison of human internal factors to descriptive wayfinding ability. In this study, four obstacle points were found which were areas of confusion for passengers in determining directions. The results of this study indicate that the absence of sign system at the four obstacle points is the cause of the embarkation problem in KM. Sinabung. The solution to overcome this is to expand the landing area of circulation stairs 1 and provide sings to the four obstacle points based on the goals the passenger wants to achieve.