SERVICE SYSTEM DESIGN UTILIZING A SERVICE SCIENCE PERSPECTIVE: CASE OF PIJAR MAHIR DIGITAL EDUCATION PLATFORM
Indonesia has made significant progress on improving education access in the last few years. One of the leading telecommunication and technology company see the need to deliver competitive advantage into this sector through digital education platform technology business unit. The current service...
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| Format: | Theses |
| Language: | Indonesia |
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| Online Access: | https://digilib.itb.ac.id/gdl/view/57412 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |