IMPROVING THE INNOVATION PROCESS USING KNOWLEDGE MANAGEMENT FRAMEWORK CASE STUDY: BPJS KESEHATAN KANTOR CABANG CIMAHI
Environmental conditions that change continuously require innovation from the company, both in the private and public sectors. BPJS Kesehatan as a company in the public sector realizes the importance of innovation to provide better services so the company can be sustained. Based on the evaluation...
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| Format: | Theses |
| Language: | Indonesia |
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| Online Access: | https://digilib.itb.ac.id/gdl/view/57424 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |