RECOMMENDATION ON BUSINESS PROCESS DESIGN BASED ON eTOM FRAMEWORK (CASE STUDY LEASED CHANNEL ORDER FULFILLMENT BUSINESS PROCESS ON BACK ROOM SECTION AT PT. TELEKOMUNIKASI INDONESIA, Tbk.)
ABSTRACT: <br /> <br /> <br /> <br /> <br /> PT. TELKOM as one of information and communication enterprise in regional, had determined various transformation regulatory to compete global competition. One of them is redesign of business process which is to create en...
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Main Author: | Rahmatulloh (NIM 29105013), Mamat |
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Format: | Theses |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/6417 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |
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