THE IMPACT OF OVERPROMISING CAMPAIGNS TOWARDS CUSTOMER LOYALTY IN LOCAL SKINCARE PRODUCTS (SOMETHINC AND SKINTIFIC)

The development of skin care products has expanded, resulting in a strong demand on manufacturers and producers of local skincare products that are expected to continue within 2026. However, because of the intense competition that local brand skincare must confront, they must compete on both domesti...

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Bibliographic Details
Main Author: Fadia Novara, Alya
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/73253
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Institution: Institut Teknologi Bandung
Language: Indonesia