DESINGING THE CMDB PROCESS FOR A CONFIGURATION MANAGEMENT SYSTEM AT BANDUNG INSTITUTE OF TECHNOLOGY: A CASE STUDY OF DIRECTORATE OF INFORMATION TECHNOLOGY

In this era, information technology is becoming increasingly service-oriented. Each service has components that support its running both in terms of hardware, software, or the people involved in managing it. The many components that support a service make an organization sometimes unable to manag...

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Bibliographic Details
Main Author: Amandani Noviantika, Cindy
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/74780
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Institution: Institut Teknologi Bandung
Language: Indonesia