ANALISIS KEPUASAN DAN HARAPAN PELANGGAN DALAM RANGKA PENINGKATAN LOYALITAS PELANGGAN KELAS UTAMA RUMAH SAKIT PANTI RAHAYU PURWODADI GROBOGAN

The VIP room Panti Rahayu Hospital is one ofthe revenue centre ofthis hospital. But what has happened show another fact, because it is under utility (BOR : 53.85%). For this reason, it needs improvements, so that the utility will be optimal.

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Bibliographic Details
Main Author:	ERWITA DINARSARI
Format:	Theses and Dissertations NonPeerReviewed
Language:	English
Published:	2001
Subjects:	HD3611-4730.9 Industrial policy. The state and industrial organization Including licensing of occupations and professions, subsidies, inspection, government ownership, municipal services HD58.7-58.95 Organizational behavior, change and effectiveness. Corporate culture HD9980.5 Service industries
Online Access:	http://repository.unair.ac.id/59600/1/KK%20TKA%2018.03%20Din%20A%282001%29.pdf http://repository.unair.ac.id/59600/ http://lib.unair.ac.id
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Institution:	Universitas Airlangga
Language:	English

id	id-langga.59600
record_format	dspace
spelling	id-langga.596002017-07-30T19:17:18Z http://repository.unair.ac.id/59600/ ANALISIS KEPUASAN DAN HARAPAN PELANGGAN DALAM RANGKA PENINGKATAN LOYALITAS PELANGGAN KELAS UTAMA RUMAH SAKIT PANTI RAHAYU PURWODADI GROBOGAN ERWITA DINARSARI HD3611-4730.9 Industrial policy. The state and industrial organization Including licensing of occupations and professions, subsidies, inspection, government ownership, municipal services HD58.7-58.95 Organizational behavior, change and effectiveness. Corporate culture HD9980.5 Service industries The VIP room Panti Rahayu Hospital is one ofthe revenue centre ofthis hospital. But what has happened show another fact, because it is under utility (BOR : 53.85%). For this reason, it needs improvements, so that the utility will be optimal. 2001 Thesis NonPeerReviewed text en http://repository.unair.ac.id/59600/1/KK%20TKA%2018.03%20Din%20A%282001%29.pdf ERWITA DINARSARI (2001) ANALISIS KEPUASAN DAN HARAPAN PELANGGAN DALAM RANGKA PENINGKATAN LOYALITAS PELANGGAN KELAS UTAMA RUMAH SAKIT PANTI RAHAYU PURWODADI GROBOGAN. Thesis thesis, Universitas Airlangga. http://lib.unair.ac.id
institution	Universitas Airlangga
building	Universitas Airlangga Library
country	Indonesia
collection	UNAIR Repository
language	English
topic	HD3611-4730.9 Industrial policy. The state and industrial organization Including licensing of occupations and professions, subsidies, inspection, government ownership, municipal services HD58.7-58.95 Organizational behavior, change and effectiveness. Corporate culture HD9980.5 Service industries
spellingShingle	HD3611-4730.9 Industrial policy. The state and industrial organization Including licensing of occupations and professions, subsidies, inspection, government ownership, municipal services HD58.7-58.95 Organizational behavior, change and effectiveness. Corporate culture HD9980.5 Service industries ERWITA DINARSARI ANALISIS KEPUASAN DAN HARAPAN PELANGGAN DALAM RANGKA PENINGKATAN LOYALITAS PELANGGAN KELAS UTAMA RUMAH SAKIT PANTI RAHAYU PURWODADI GROBOGAN
description	The VIP room Panti Rahayu Hospital is one ofthe revenue centre ofthis hospital. But what has happened show another fact, because it is under utility (BOR : 53.85%). For this reason, it needs improvements, so that the utility will be optimal.
format	Theses and Dissertations NonPeerReviewed
author	ERWITA DINARSARI
author_facet	ERWITA DINARSARI
author_sort	ERWITA DINARSARI
title	ANALISIS KEPUASAN DAN HARAPAN PELANGGAN DALAM RANGKA PENINGKATAN LOYALITAS PELANGGAN KELAS UTAMA RUMAH SAKIT PANTI RAHAYU PURWODADI GROBOGAN
title_short	ANALISIS KEPUASAN DAN HARAPAN PELANGGAN DALAM RANGKA PENINGKATAN LOYALITAS PELANGGAN KELAS UTAMA RUMAH SAKIT PANTI RAHAYU PURWODADI GROBOGAN
title_full	ANALISIS KEPUASAN DAN HARAPAN PELANGGAN DALAM RANGKA PENINGKATAN LOYALITAS PELANGGAN KELAS UTAMA RUMAH SAKIT PANTI RAHAYU PURWODADI GROBOGAN
title_fullStr	ANALISIS KEPUASAN DAN HARAPAN PELANGGAN DALAM RANGKA PENINGKATAN LOYALITAS PELANGGAN KELAS UTAMA RUMAH SAKIT PANTI RAHAYU PURWODADI GROBOGAN
title_full_unstemmed	ANALISIS KEPUASAN DAN HARAPAN PELANGGAN DALAM RANGKA PENINGKATAN LOYALITAS PELANGGAN KELAS UTAMA RUMAH SAKIT PANTI RAHAYU PURWODADI GROBOGAN
title_sort	analisis kepuasan dan harapan pelanggan dalam rangka peningkatan loyalitas pelanggan kelas utama rumah sakit panti rahayu purwodadi grobogan
publishDate	2001
url	http://repository.unair.ac.id/59600/1/KK%20TKA%2018.03%20Din%20A%282001%29.pdf http://repository.unair.ac.id/59600/ http://lib.unair.ac.id
_version_	1681147967674777600

ANALISIS KEPUASAN DAN HARAPAN PELANGGAN DALAM RANGKA PENINGKATAN LOYALITAS PELANGGAN KELAS UTAMA RUMAH SAKIT PANTI RAHAYU PURWODADI GROBOGAN

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