ANALISIS KEPUASAN DAN HARAPAN PELANGGAN DALAM RANGKA PENINGKATAN LOYALITAS PELANGGAN KELAS UTAMA RUMAH SAKIT PANTI RAHAYU PURWODADI GROBOGAN
The VIP room Panti Rahayu Hospital is one ofthe revenue centre ofthis hospital. But what has happened show another fact, because it is under utility (BOR : 53.85%). For this reason, it needs improvements, so that the utility will be optimal.
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| Format: | Theses and Dissertations NonPeerReviewed |
| Language: | English |
| Published: |
2001
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| Online Access: | http://repository.unair.ac.id/59600/1/KK%20TKA%2018.03%20Din%20A%282001%29.pdf http://repository.unair.ac.id/59600/ http://lib.unair.ac.id |
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| Institution: | Universitas Airlangga |
| Language: | English |