ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH (Studi Kasus Pada Nasabah Tabungan Britama PT. Bank Rakyat Indonesia Cabang Praya Kabupaten Lombok Tengah)
PT. Bank Rakyat Indonesia (Persero) Branch Praya engaged in financial services would be able to win the competition is increasingly competitive. In the increasingly fierce competition of Bank Rakyat Indonesia can not rely solely on product development services peg, but are required to establish good...
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Main Authors: | , |
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Format: | Theses and Dissertations NonPeerReviewed |
Published: |
[Yogyakarta] : Universitas Gadjah Mada
2012
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Online Access: | https://repository.ugm.ac.id/100338/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=56580 |
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Institution: | Universitas Gadjah Mada |