The analysis and evaluation to measure effectiveness of customer relationship management in service sector
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Main Authors: | , WICAKSONO, Dadiek Krisnanto, , Surahyo, B.Eng., M.Eng.Sc |
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Format: | Theses and Dissertations NonPeerReviewed |
Published: |
[Yogyakarta] : Universitas Gadjah Mada
2009
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Subjects: | |
Online Access: | https://repository.ugm.ac.id/82289/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=43153 |
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Institution: | Universitas Gadjah Mada |
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