The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process.
This paper presents an application of the analytical hierarchy process (AHP) to determine service quality of airlines.
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Main Authors: | , , , |
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
2005
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Subjects: | |
Online Access: | http://eprints.usm.my/429/1/The_Evaluation_Of_Airline_Service_Quality_Using_The_Analytic_Hierarchy_Process.pdf http://eprints.usm.my/429/ |
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Institution: | Universiti Sains Malaysia |
Language: | English |