The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process.

This paper presents an application of the analytical hierarchy process (AHP) to determine service quality of airlines.

Saved in:

Bibliographic Details
Main Authors:	Mustafa, Adli, Fong, Jia-Pei, Lim, Siaw-Peng, Abd Hamid, Hamidah
Format:	Conference or Workshop Item
Language:	English
Published:	2005
Subjects:	QA Mathematics
Online Access:	http://eprints.usm.my/429/1/The_Evaluation_Of_Airline_Service_Quality_Using_The_Analytic_Hierarchy_Process.pdf http://eprints.usm.my/429/
Tags:	Add Tag No Tags, Be the first to tag this record!
Institution:	Universiti Sains Malaysia
Language:	English

Description
Summary:	This paper presents an application of the analytical hierarchy process (AHP) to determine service quality of airlines.

Similar Items