The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process.

This paper presents an application of the analytical hierarchy process (AHP) to determine service quality of airlines.

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Bibliographic Details
Main Authors: Mustafa, Adli, Fong, Jia-Pei, Lim, Siaw-Peng, Abd Hamid, Hamidah
Format: Conference or Workshop Item
Language:English
Published: 2005
Subjects:
Online Access:http://eprints.usm.my/429/1/The_Evaluation_Of_Airline_Service_Quality_Using_The_Analytic_Hierarchy_Process.pdf
http://eprints.usm.my/429/
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Institution: Universiti Sains Malaysia
Language: English
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