The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process.

This paper presents an application of the analytical hierarchy process (AHP) to determine service quality of airlines.

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Main Authors: Mustafa, Adli, Fong, Jia-Pei, Lim, Siaw-Peng, Abd Hamid, Hamidah
Format: Conference or Workshop Item
Language:English
Published: 2005
Subjects:
Online Access:http://eprints.usm.my/429/1/The_Evaluation_Of_Airline_Service_Quality_Using_The_Analytic_Hierarchy_Process.pdf
http://eprints.usm.my/429/
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Institution: Universiti Sains Malaysia
Language: English
id my.usm.eprints.429
record_format eprints
spelling my.usm.eprints.429 http://eprints.usm.my/429/ The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process. Mustafa, Adli Fong, Jia-Pei Lim, Siaw-Peng Abd Hamid, Hamidah QA Mathematics This paper presents an application of the analytical hierarchy process (AHP) to determine service quality of airlines. 2005-01 Conference or Workshop Item PeerReviewed application/pdf en http://eprints.usm.my/429/1/The_Evaluation_Of_Airline_Service_Quality_Using_The_Analytic_Hierarchy_Process.pdf Mustafa, Adli and Fong, Jia-Pei and Lim, Siaw-Peng and Abd Hamid, Hamidah (2005) The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process. In: Proceedings Of The International Conference on Tourism Development, 9-11 January 2005, Penang, Malaysia. (Submitted)
institution Universiti Sains Malaysia
building Hamzah Sendut Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Sains Malaysia
content_source USM Institutional Repository
url_provider http://eprints.usm.my/
language English
topic QA Mathematics
spellingShingle QA Mathematics
Mustafa, Adli
Fong, Jia-Pei
Lim, Siaw-Peng
Abd Hamid, Hamidah
The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process.
description This paper presents an application of the analytical hierarchy process (AHP) to determine service quality of airlines.
format Conference or Workshop Item
author Mustafa, Adli
Fong, Jia-Pei
Lim, Siaw-Peng
Abd Hamid, Hamidah
author_facet Mustafa, Adli
Fong, Jia-Pei
Lim, Siaw-Peng
Abd Hamid, Hamidah
author_sort Mustafa, Adli
title The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process.
title_short The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process.
title_full The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process.
title_fullStr The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process.
title_full_unstemmed The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process.
title_sort evaluation of airline service quality using the analytic hierarchy process.
publishDate 2005
url http://eprints.usm.my/429/1/The_Evaluation_Of_Airline_Service_Quality_Using_The_Analytic_Hierarchy_Process.pdf
http://eprints.usm.my/429/
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