Assessment of outpatient satisfaction in Binh Dinh provincial general hospital in 2018

Patient satisfaction is an important indicator used for measuring the quality of healthcare facilities. Patient satisfaction has an effect on outcomes of medical service providers and reflects efficiency of provided services. Therefore, patient satisfaction will be an effective indicator to measure...

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Bibliographic Details
Main Author: Nguyễn, Nam Khánh
Other Authors: Morita, Hiroshi
Format: Theses
Language:English
Published: 2020
Subjects:
Online Access:http://repository.vnu.edu.vn/handle/VNU_123/70389
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Institution: Vietnam National University, Hanoi
Language: English