Assessment of outpatient satisfaction in Binh Dinh provincial general hospital in 2018

• المؤلف الرئيسي: Nguyễn, Nam Khánh
• مؤلفون آخرون: Morita, Hiroshi
• التنسيق: Theses
• اللغة: English
• منشور في: 2020
• الموضوعات: Quản trị kinh doanh; Quan hệ khách hàng; Bệnh nhân ngoại trú; Bệnh viện đa khoa; 658.812
• الوصول للمادة أونلاين: http://repository.vnu.edu.vn/handle/VNU_123/70389

Patient satisfaction is an important indicator used for measuring the quality of healthcare facilities. Patient satisfaction has an effect on outcomes of medical service providers and reflects efficiency of provided services. Therefore, patient satisfaction will be an effective indicator to measure...