Effects of Spiritual Intelligence on Person- Organization Fit, Organizational Commitment, and Customer-Oriented Organizational Citizenship Behavior of Real Estate Agents

• Main Authors: Pattanawit, Peetikarn, Charoensukmongkol, Peerayuth
• Format: text
• Published: Animo Repository 2022
• Subjects: spiritual intelligence; person-organization fit; organizational commitment; organizational citizenship behavior; real estate agents; salesperson
• Online Access: https://animorepository.dlsu.edu.ph/apssr/vol22/iss3/5; https://animorepository.dlsu.edu.ph/context/apssr/article/1463/viewcontent/RA_204_20final.pdf
• Institution: De La Salle University

This study investigates the effect of spiritual intelligence on person-organization fit (P-O fit), organizational commitment, and customer-oriented organizational citizenship behavior (CO-OCB) among real estate agents. Moreover, P-O fit is proposed as the mediator that explains the effect of spiritual intelligence on organizational commitment and CO-OCB. The survey data was from 398 real estate agents selected from 60 brokerage firms in Thailand. The partial least squares structural equation modeling was used to analyze the data. The results from the model estimation significantly support the positive effect of spiritual intelligence on P-O fit, organizational commitment, and CO-OCB. Moreover, the mediating effect analysis indicates that P-O fit partially mediated the effects of spiritual intelligence on organizational commitment and CO-OCB.