E-loyalty in online stores in facebook: A study on the effects of competitive equity building, overall satisfaction and relationship investment toward Online Customer Loyalty

E-commerce in the Philippines is slowly catching up with its international counterparts as the number of e-vendors is increasing to match the equally growing demands of online consumers. Due to such evident growth, another factor that is worth investigating is e-loyalty. In line with this, this stud...

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Bibliographic Details
Main Authors: Baylon, Maria Celina R., Chiang, Mark Benson M., Coronado, Andrew Joseph Q., Gonzales, Patricia Anne F.
Format: text
Language:English
Published: Animo Repository 2011
Online Access:https://animorepository.dlsu.edu.ph/etd_bachelors/11952
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Institution: De La Salle University
Language: English