E-loyalty in online stores in facebook: A study on the effects of competitive equity building, overall satisfaction and relationship investment toward Online Customer Loyalty
E-commerce in the Philippines is slowly catching up with its international counterparts as the number of e-vendors is increasing to match the equally growing demands of online consumers. Due to such evident growth, another factor that is worth investigating is e-loyalty. In line with this, this stud...
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Main Authors: | Baylon, Maria Celina R., Chiang, Mark Benson M., Coronado, Andrew Joseph Q., Gonzales, Patricia Anne F. |
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Format: | text |
Language: | English |
Published: |
Animo Repository
2011
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Online Access: | https://animorepository.dlsu.edu.ph/etd_bachelors/11952 |
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Institution: | De La Salle University |
Language: | English |
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