Confirmatory analysis of total quality management (TQM) framework in selected buffet restaurants in Metro Manila

The purpose of this study is to analyze the quality assurance practices of selected buffet restaurants in Metro Manila and to affirm if these are in line with the Total Quality Management principles. Confirmatory research design was utilized in order to verify if management structures and patterns c...

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Bibliographic Details
Main Authors: Banaag, Jeshua, Cua, Benny, Romulo, Andrea Nicole, Santiago, Rizelle Marie
Format: text
Language:English
Published: Animo Repository 2013
Subjects:
Online Access:https://animorepository.dlsu.edu.ph/etd_bachelors/17936
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Institution: De La Salle University
Language: English