The subjective well-being, counterproductive work behavior and work performance of BPO professionals in Manila

The subjective well-being, counterproductive work behavior and work performance of BPO professionals in Manila

In this study, researchers aimed to come up with a proposal for human resource intervention with regards to the subjective well-being, counterproductive work behavior, and work performance of Business Process Outsourcing (BPO) employees. The study involved six semi-structured interviews, three of th...

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Bibliographic Details
Main Authors: Balbedina, Imari Joyce C., Carbonel, Cyril D., Cuello, Katrin Angela G., Cunanan, Jan Carlo M.
Format: text
Language:English
Published: Animo Repository 2018
Subjects:
Call center agents > Philippines > Manila
Well-being
Work environment
Psychology
Online Access:https://animorepository.dlsu.edu.ph/etd_bachelors/5695
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Institution: De La Salle University
Language: English

Internet

https://animorepository.dlsu.edu.ph/etd_bachelors/5695

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