A study on customer satisfaction and the image of Antonio's Grill Restaurant

• Main Author: Salute, Kristine Lye C.
• Format: text
• Language: English
• Published: Animo Repository 2013
• Subjects: Consumer satisfaction; Restaurants—Public relations—Philippines; Marketing
• Online Access: https://animorepository.dlsu.edu.ph/etd_masteral/4517; https://animorepository.dlsu.edu.ph/context/etd_masteral/article/11355/viewcontent/CDTG005467_Fedited.pdf
• Institution: De La Salle University

This study examines the impact of customer satisfaction and having a Filipino family dining style image on customers repeat visit and intention to recommend Antonios Grill Restaurant (a Casual Dining restaurant). Because the casual dining restaurant segment is differentiated by its name and presenta...