Emotional intelligence: An approach for coping with toxic co-workers

• Main Author: Kong, Yingchiong D.
• Format: text
• Published: Animo Repository 2011
• Subjects: Work environment; Emotional intelligence; Quality of work life; Human Resources Management; Organizational Behavior and Theory
• Online Access: https://animorepository.dlsu.edu.ph/faculty_research/7948
• Institution: De La Salle University

Toxic workplace is a costly environment for business, yet individuals and organizations cannot stop the insidious spread of toxicity, which sometimes are caused by them uknowingly. An organizational defense mechanism must be set-up to moderate its negative effects to prevent its vital employees from...